Return instructions

Returns by the customer can be made to the following address:

ELECTROTODO SL.
Jarama 109 nave 36
Toledo - 45007

Indicate, in the return package, the order number so that the accounting colleagues can locate the payment as soon as possible and thus can make the return in the shortest possible time.

The shipment of the returned merchandise is borne by the customer. By the means it deems appropriate, recommending a system that allows the tracking of the shipment.

At the time it enters the warehouse, colleagues from the accounting department will refund the amount of the purchased product.

BEFORE BUYING CHECK THE PRODUCT DESCRIPTION. THERE ARE SPECIFIC PRODUCTS WHERE WE INDICATE THAT THE RETURN IS NOT ALLOWED.

The refund will be made on the card with which the product was paid.

If you have paid through PayPal, it will be returned to the associated Paypal account.
If the payment was made by transfer or cash on delivery, you must provide an account number to make the deposit.
If the payment was made by credit card, it will be returned to the card with which the purchase was made.

For any questions you may have, we will assist you at 925 25 88 72.

You can also access from this link the online dispute resolution page of the European Commission, in accordance with Art. 14 of EU Regulation 524/2013